Turn your guest wifi into your best marketing tool
Every guest who connects joins a guest list you own, not one that belongs to an OTA. Wox helps you stay in touch long after check-out, win more five-star reviews and fill your calendar with direct bookings.
A Compliant & Efficient Guest List
Your guests log in to your wifi through a branded page, and you get real contact details from every one of them. That includes the whole group, not just the person who booked.
- Branded wifi login page in your own colours and logo
- Verified emails, with no masked or dud OTA addresses
- Collect details from every guest in the group
- Fully GDPR-compliant, with your T&Cs accepted automatically
Email Marketing to stay front of mind
A guest’s stay doesn’t have to end at check-out. Send warm, on-brand emails that keep you in their thoughts and bring them back to book direct.
- Choose from ready-made templates, or let us write them for you
- Send repeat-booking offers and seasonal updates
- Thank returning guests for their loyalty
- Bring in contacts from your PMS or upload your own lists
Win more five-star reviews
Reviews are often what tips the next guest into booking. Wox nudges your happy guests to share their experience on the platforms that matter most.
- Personalised review requests sent after their stay
- Direct guests to Google, Airbnb, Vrbo or Tripadvisor
- Build your reputation across every platform
- Earn the trust of future guests before they’ve even arrived
Hear the honest feedback first
A private check-out form gives guests a place to tell you how things went. You can deal with small issues quietly, before they turn into public reviews.
- Collect private feedback at check-out
- Reduce negative reviews on public platforms
- Find out what to improve next
- Track your guest satisfaction (NPS) over time
Reach guests instantly with SMS
Reach guests quickly and directly. A quick text is a personal way to say goodbye, or to fill a gap in your calendar at short notice.
- Send a friendly farewell when guests check out
- Fill last-minute gaps with timely offers
- Reach guests who already know and trust you
Give guests everything in one place
Your own branded guest homepage brings together everything guests need during their stay, while opening up new ways for you to earn.
- Link to your digital guest guidebook
- Directions and local recommendations
- Blogs and guides to help them make the most of the area
- Offer add-on extras, such as travel passes or in-room treatments
Add-On Services – Let us take it off your hands
We do it for you
For those who love hosting, but don’t have the time to be writing their own marketing emails. Keep all the features of your package, and our team will create your emails and messages for you.
- Two professionally written emails a month, built for your brand
- Two rounds of revisions, so every message sounds like you
- More time for your guests and less time at your desk
Full Marketing Management
For hosts who want a full marketing department without the cost of hiring one. You get everything in We Do It For You, plus a team that grows your brand well beyond your guest list.
- Regular emails created and sent for you
- Social media management to help new guests discover you
- Targeted ads that bring new leads straight to your door, ready to book direct
- Personalised blogs that boost your search visibility and double as local guides for guests
- A team that knows your brand inside out